FAQ

Shipping

All paid orders will be shipped within 24 hours! You will receive an email notification with your tracking number once your order has shipped.

International Orders: Tracking for USPS First Class is not updated in real-time, and sometimes not updated at all, especially for international deliveries. However, it is quite normal for international shipments to generally take 1-4 weeks, sometimes even up to 6 weeks based on the customs agency at destination. If it does still not arrive to you by the end of the 6 weeks, please contact us.



Refunds and Exchanges

Items may be returned within 30 days from the date of purchase for a full refund (minus shipping).

Please note that all garments need to be in original condition – products still have tags attached, are unworn and unwashed. This will be verified by our distribution center before store credit is issued.

Original shipping and duty charges are non-refundable and you are responsible for the return shipping and duty charges. We are unable to offer store credit for used or customer-damaged items or clearance items.

If your return has been approved, the store credit will be issued to you.



Sales Tax

Per Tax Law, we calculate and collect sales tax for orders shipped to a New York address.

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