FREE Same Day Shipping on all domestic orders over $75!

FREE Same Day Shipping on all domestic orders over $75!

FAQ

Shipping

All paid orders will be shipped within 24 hours! You will receive an email notification with your tracking number once your order has shipped.

International Orders: Tracking for USPS First Class is not updated in real-time, and sometimes not updated at all, especially for international deliveries. However, it is quite normal for international shipments to generally take 1-4 weeks, sometimes even up to 6 weeks based on the customs agency at destination. If your order does not arrive after 6 weeks, please contact us.

Refunds and Exchanges

We hope that you love your purchase from Canine Athletes! If for any reason you are not completely satisfied with your purchase we accept returns within 30 days of the original purchase.

Merchandise must be unworn, unwashed and in its original condition with all tags attached. This will be verified by our distribution center before store credit/refund is issued.

Refund will be made in the form of original payment within one week of receiving the goods back in our warehouse. 

Original shipping and duty charges are non-refundable and you are responsible for the return shipping and duty charges. We are unable to offer a refund or store credit for used, customer-damaged items or clearance items.

Defective Products or Incorrect Item:
If you feel as though the product you received was defective or incorrect, please send detailed photos of the unused item and a brief explanation of the defect/issue to info@wearecanineathletes.com so we can look into it right away!


Return shipping:
You will be required to pay the cost of shipping the package back to Canine Athletes via a tracked service.  We will not reimburse for the postage required to return.

If you do not see an answer to your question above, please send us an email at info@wearecanineathletes.com. We’d love to hear from you!

Sales Tax

We calculate and collect sales tax for orders shipped to New York addresses.

Wholesale

Please email us at info@wearecanineathletes.com

Press / Media Inquiries

Email us at info@wearecanineathletes.com

Get 10% off by signing up for our newsletter

(code will be e-mailed to you)